12 Most Frequently Asked Questions

Standard models are available starting at 1 unit (subject to selection of additional payloads and accessories); custom models are priced separately. Custom orders are welcome. All quotes are for delivery within China and do not include shipping or other fees; quotes are valid for 30 days.

Default terms: EXW Yiwu. FOB Shanghai/Ningbo and CIF major ports can be arranged upon request; freight and insurance will be added based on the actual quotation.

T/T (payable before shipment), cash. Our corporate account accepts USD, EUR, and AED. PayPal (for small orders), Letter of Credit (for large orders).

Yiwu → Shanghai / Ningbo Port; FCL / LCL options available; battery-containing items shipped in DG containers; MSDS and UN38.3 provided. Air and land freight are also supported.

Our main consumer-grade and industrial-grade SKUs already come with CE, FCC, and RoHS reports; custom orders can undergo additional relevant testing upon request. See the “Certifications” page for a detailed list of certificates.

Countermeasures / 95mm launcher / Fire extinguishing rounds / Mortar round launcher / IR night vision are dual-use items. A statement of end-use and destination country must be provided; approval from the Ministry of Commerce is required for certain categories (45 business days). See the “Wholesaler Application” page for a detailed list and application instructions.

Supported. OEM (private labeling/custom packaging) available for orders of 500 units or more; ODM (custom design/functionality) available for orders of 100 units or more. We provide end-to-end services including structural design, electronic design, mold manufacturing, and certification assistance.

3D renderings provided within 3 days of order placement; physical prototypes within 5 days. Screen printing, color boxes, and instruction manuals (in Chinese, English, Russian, Arabic, and Spanish) are all handled under one roof.

12-month warranty on the entire unit (including a 6-month warranty on the battery). Global 24/7 video remote support + direct shipment of spare parts + referrals to local service partners.

Available. CAAC Class 4 training aircraft + simulator + RTK kit + customized courses for 8–30 people; instructors can be dispatched to the customer’s location.

Yes. We provide 30-second and 60-second hands-on demonstration videos for our main SKUs, along with English commentary by foreign influencers. Please contact our sales team to request these materials.

Yes. After signing an NDA, you’ll gain access to the complete SKU matrix, early access to unreleased products, and real-world customer case studies.